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Sample Phone Recording Scripts
Hello and thank you for calling (your company name). We may be on the line with another caller at the moment or away from our desk. Please leave your name, phone number, and a brief message at the tone and we'll return your call as soon as possible.
After Hours Voicemail for a Small Business:
Welcome to (company). Our office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message and we will return your call on the next business day. Thank you.
Call Center Greeting:
Thanks for calling (company name). If you know your party's extension, please enter it now or choose from the floowing options:
For sales - press 1
For technical support - press 2
For hours and location - press 3
To speak to a representative - press 4
For French - press 5
Or press 6 to leave a message in our general voicemail box.
Inclement Weather - Office Closed
You've reached XYZ Distributors. The plant is temporarily closed due to inclement weather. Our normal hours of operation are 6am to 4pm Eastern. Please call back on the next business day to insure we have re-opened. If this is an emergancy, please press 7 and you will be connected to our 24-hour routing service.
Call Transfer Recording - Promotional:
Join us every Friday this Summer for our Concert in the Park Series from 6 to 8 at Baylor Park. Please hold while we connect your call.
Call Transfer Recording - Informational:
Come visit us at our new location in San Carlos opening on the 1st of July at the corner of Maple and Auburn. Please stay on the line while we connect you.
Happy holidays from (ABC Corp). We'd like you to know that we will be closed the final week of the year and will reopen January 2nd. To access the main menu, please press one now.
Main Menu Phone Script:
You've reached (company name), (brief logo wording). If you know your party's three digit extension, you may dial it now. Please listen carefully as our menu options have recently changed.
If you would like to schedule and appointment - please press 1
If you need to cancel or reschedule an appointment - please press 2
For administration services - press 3
For hours and location - press 4
To leave a messge in the general voicemail box - press 5.
To hear these options again - press 6
Click to hear samples of the phone greetings we record for business everyday.
Need some help with script writing for an on-hold message recording? The following article talks about email marketing writing, however, it contains a lot of good common sense and strategies to follow that can be applied to on-hold scripts. Great Copywriting.